POLICIES

CANCELLATION and REFUND POLICY

Your appointment time is reserved exclusively for you. Once a session is scheduled, that time is no longer available to other clients. Cancellations made with less than 48 hours' notice can be difficult to fill, resulting in lost income for the practitioner.

For this reason, cancellations made with less than 48 hours' notice, as well as missed appointments, are subject to the full cost of the scheduled service.

All payments, including prepayments, are non-refundable. If you need to cancel or reschedule your appointment, please provide at least 48 hours' notice.

Thank you for understanding and respecting the time and care dedicated to each client. Your consideration helps support a sustainable practice and allows me to continue offering thoughtful, individualized care.

PROFESSIONAL BOUNDARIES & SEXUAL HARASSMENT POLICY

Apothic Massage and Wellness maintains a professional, therapeutic environment at all times.

Sexual harassment of any kind will not be tolerated. This includes, but is not limited to, unwelcome sexual advances, requests for sexual favors, or any verbal or physical conduct of a sexual nature.

Examples of prohibited behavior include:

Inappropriate or unwanted touching
Lewd or sexually suggestive comments or jokes
Comments about a therapist’s or client’s body or sexual activity
Repeated or unwelcome requests for dates
Sexual gestures, leering, or suggestive behavior
Inquiries into personal sexual experiences
Any language or behavior that creates a sexually charged or unsafe environment

Any inappropriate behavior will result in the immediate termination of the session. The client will be charged in full and may be refused future services.

PRIVACY POLICY

Effective Date: January 1, 2025

At Apothic Massage and Wellness, your privacy and trust are treated with the highest level of care. This policy outlines how your information is collected, used, and protected.

Information Collected

We may collect the following:

Personal Information: Name, address, phone number, email, and emergency contact details
Health Information: Medical history, current conditions, medications, and relevant health details
Payment Information: Billing details necessary to process transactions

How Your Information Is Used

Your information is used to:

Provide personalized massage and energy-based services
Maintain accurate client records
Communicate about appointments, updates, or offerings
Meet legal and regulatory requirements

Protection of Information

We take appropriate measures to protect your information, including:

Secure storage of physical and electronic records
Limiting access to authorized individuals only
Using compliant third-party services when necessary

Sharing of Information

Your information is not sold or shared, except:

When required by law
With your written consent (e.g., coordination with healthcare providers)

Your Rights

You have the right to:

Access your records
Request corrections to inaccurate information
Withdraw consent for information collection (unless required by law)

Policy Updates:

We may update this Privacy Policy from time to time. Any changes will be posted on our website and/or communicated to you directly.

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Apothic Massage and Wellness

2115 NE McDonald Ln #1 McMinnville, OR 97128

Sarah@apothicenergy.com

503 758 5763